I attended TechCrunch 9 at August Capital last Friday. There were a lot of VC's and startups there doing the Silicon Valley dance. The startups had plenty of interesting concepts however, I was disappointed that there was not much in the way of new or exciting user interfaces.

Perhaps the most interesting user experience on display was from a startup called AdaptiveBlue. They have a recommendation plugin for FireFox. The concept is not particularly novel - while you are on a product page, you can tag an item and share your tags across sites with others. The thing I liked about it was that they use a popover layer to interact with the user. When the user visits a product page that they want to tag, they click the AdaptiveBlue toolbar button and their dialog appears. This is the use of lightweight interactions made possible by DHTML that we are seeing appear across many sites. AdaptiveBlue's implementation of their service does not take the user away from their primary focus, the product page. They let the user stay in context and as a result smoothly fit their tagging process into the user's shopping activity.

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posted by Shawn Elson on Sunday, July 29, 2007

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Ning, the Web 2.0 social networking community site, has a terrific lightweight registration interaction. When the "Signup" link is clicked on most sites, a registration page is loaded. It can be a dramatic mode change for users. The user's primary tasks rarely include registering for a site... the registration process is simply an extra step they are forced to perform on the way to the content they want.

When "Signup" is clicked on the Ning toolbar, instead of having a registration page load, Ning has a DHTML layer appear on top of the currently loaded page. The layer allows the user to fill out the registration form without leaving the primary context of the page they were previously viewing. I think this is a great, low intrusive method for site registration.

I recently performed a usability study on a Web shop design prototype for a major apparel brand. One of the clear takeaways was that customers do not like being taken out of their task of browsing products. The study participants were using a hub and spoke model of browsing for products. When the customers clicked on a product link, a full product detail page was not loaded. Instead, a product detail layer appeared on top of the list of products being browsed. This made seeing product details less intrusive and allowed customers to quickly browse deeply into products and broadly across products. The response to this interaction from the participants was very positive.

I will be working with a startup next week to hone and polish the interactions of their yet to be launched site. I will definitely be recommending lightweight layered interactions..

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posted by Shawn Elson on Friday, March 02, 2007

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